Return Policy

Damages and issues

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return. 

To start a return, you can contact us at Sales@vitalitysnacks.co.nz.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can issue a refund or replacement on receipt of evidence.